Frequently Asked Questions

Facts You Should Know

1. Ron's auto body is a direct repair facility and participates with all major insurance companies.
2. You are not required to get more than one estimate
3. Your insurance company wants your vehicle properly repaired and you to be completely satisfied with their claim service. You have specific rights and obligations that you should be aware of. Review your policy. Understand your rights.
4. You may have the shop of your choice make the repairs. You are not required to use a shop selected by a claims adjuster. However, you are required by your policy to allow your insurance company a responsible amount of time to inspect the damages prior to repairing them.
5. Only you, the owner, can authorize repairs on your vehicle.
6. Repair estimates will vary. A lower estimate may not include necessary thing such as front or rear wheel alignments, re-aiming your headlamps, etc. It's your car; make sure it's repaired to your satisfaction.
7. Sign releases only when the repairs have been completed to your satisfaction.
8. The vehicle is being repaired for YOU, the owner. You will be required to pay for the repairs upon completion. To avoid delays, it will be up to you to secure payment from your insurance company along with any necessary endorsement from lien holders.
9. Our shop stands ready to assist you in any of these matters. We will work closely with you to minimize your inconvenience and maximize your satisfaction. This is our pledge to you.